A: At Altache, we have multiple jewelry accents, clips, and sleeves to choose from. You should not have to think about what sleeve you need for your eyewear. That’s why each color sleeve comes in a 6-pack with sizes from XS through XXL.
Q: Why can’t I get the sleeve over the end of my glasses?
A: In limited cases (most common with wire rim eyewear), the ‘Temple Tip” is much larger than the ‘Temple’ needed to properly outfit your eyewear with the correct sleeve. The team at Altache has found that a small drop of dishsoap is effective to solve for this. Simply place at the tip in the sleeve and inchworm over the “Temple Tip’.
Q: Why won’t my glasses fold at the hinge properly with the clip on?
A: Eyewear is uniquely engineered and the Altache Smart Clip System is designed to work on all of your frames. If you are unable to fully fold up your glasses, simply make a slight adjustment to the sleeve positioning by sliding it away from the hinge.
Q: Do I have to use the clip with a jewelry accent?
A: Personalization is at the heart of Altache. That is why we want you to have the flexibility to choose your own adventure. Whether it’s the functionality of our Smart Clip System, the stylishness of our selection of jewelry pendants, or both , Altache has you covered. Our Clips and Jewelry work independently of one another and can be used separately or in unison.
Q: Which side of my eyewear does the clip/sleeve or clip/sleeve/accent go on?
A: The team at Altache designed the Eyewear Smartclip System to be ambidextrous, so you get to choose. If you ever fold your frames and hand them on your shirt collar, take note of which arm is inside of your shirt. This is the side we recommend you utilize. Our favorite answer to this question is both sides!
Q: Can I wear the clip and/or accent with different pairs of eyewear?
A: Our Eyewear Smartclip System is removable, so you can switch them as frequently as you switch out your frames. We recommend taking a look at our bundle offerings which give you options to outfit multiple sets of eyewear with Altache’s variety of sleeves, clips, and jewelry.
Q: Is the clip removable?
A: The clip is removable and transferable. With 3 colors to choose from, you can mix and match based on the look you want for the day.
Q: Is the jewelry accent removable?
A: The Jewelry is removable and transferable allowing you unlimited options to accessorize and mix/match with all of your eyewear.
Q: Will the clip and/or jewelry accents tarnish?
A: We use premium 304 grade stainless steel and PVD plating for the clips and jewelry. Our products are hypoallergenic, nickel and lead free making them corrosion resistant.
Q: Can I get the clip and/or jewelry accents wet?
A: We use premium 304 grade stainless steel and PVD plating for the clips and jewelry. Our products are hypoallergenic, nickel and lead free making them Water/Sweat resistant.
Q: Why can’t I buy multiple sleeves in the same size?
A: When designing the Altache Eyewear Smartclip System, we did so with a high priority on ‘Simple & Easy’. Life is complicated, picking out the appropriately sized sleeve should not be. That is why when you select a sleeve color, we provide you with all 6 sizes. The team at Altache wants to be extra sure you have the perfect fit. We do offer our sleeves ‘a la carte’ in all colors so that you can be sure and have the perfect fit and color for all of your frames.